The #1 Mistake Businesses Make When Buying a Cloud Phone System

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Learning from our own mistakes is smart. But learning from the mistakes of others is wise — and also a heck of a lot less painful, tragic, awful…you get the picture. If your business has decided to switch from your conventional landline phone system to a cloud phone system, here is the biggest and costliest mistake that others have made, but that you can wisely avoid: underestimating the importance of OUTSTANDING SERVICE. Factors like features, functionality, scalability, and price areRead More…

What NOT to do When You Move to the Cloud

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Cloud migrations have been increasing rapidly in the wake of the COVID-19 pandemic. Recently, companies have been moving more data, services, and applications to the cloud as a means to become more streamlined and productive. Businesses migrating information to the cloud is not a new trend. The move toward cloud adoption, however, has been picking up steam during the worldwide lockdown with some interesting results: A major shift to remote working Reduction in capital investment InnovRead More…

Tips About Can The Internet Handle All The New Traffic? From An Industry Expert

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The world has changed rapidly over the last month or so. COVID-19 has changed how we work and where we work, and one of the side effects of that change is a heavier pressure on the internet. After all, we’re now all working from home, communicating via video calls and sending more emails than ever before. When you take into account how many millions of people around the world are changing their working habits in these ways, it’s clear that the internet will be under greater strain than ever Read More…

How Businesses in America will Thrive after the COVID-19 Crisis

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America is a very different place than it was just a couple of weeks ago. When the COVID-19 virus first emerged, we were all told to wash our hands properly and follow typical guidance for stopping the spread of viruses. Now we’re told to stay at home. While there have been many crises over the years, this has changed life as we know it significantly, and all in a short space of time. It’s truly an unbelievable turn of events. But as with any crisis, we will make it through the other sideRead More…

America 2.0 – When The Global Pandemic Is Over

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Right now, we are living in uncertain times resulting from a global pandemic. There is fear and even panic resulting from this virus and the resulting aftermath. Many are sick, some have died, many more are at risk, food and savings are scarce for some people, some have lost their jobs or at least their income, and schools are shut down. No one is unaffected by the turmoil. While we are struggling through the changes and adjustments needed to fight this virus, we may have difficulty seeing anRead More…

Embrace A Remote Work Model

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The COVID-19 pandemic has left many businesses having no choice but to work from home. For some companies, this may be a relatively easy switch. Others might well be panicking about how to (quickly) deploy a remote operation. The good news is it isn’t too late to equip yourself with the right tools, practices and attitudes to thrive as a remote business. 1 . Communicate with your team When you are working remotely, it’s more important than ever to establish communication solutions for you Read More…

Working at Home with Pets

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With all the virus-related doom and gloom in the media, you could think that NOTHING good is happening in the world. But you’d be wrong. As with any catastrophe, there’s always a silver lining. And in the current crisis, it’s spending more time at home with your pets. With the rise of “stay at home” working, we’re seeing a whole new generation of co-workers come to the fore – or should we say, the “paw?” And while our animal friends might not be able to organize spreadsheetRead More…

Where is the Power Supply?

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Working remotely has its challenges, especially when you usually rely on your office IT supplies to help you keep everything up and running! I work in medical supplies sales and need an IP based phone to do my job, so I was worried when my boss asked us all to work from home for a while. Nevertheless, I packed up my desk and set off, ready to work hard from home, whatever the challenges. Of course, when I got there, I found my IP based phone needs a power supply to work! What was I going to do?
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5 Reasons Why it’s Smarter to Choose Cloud-Based Telephone Specialist vs. Generalist

Nicky SmithLeave a Comment on 5 Reasons Why it’s Smarter to Choose Cloud-Based Telephone Specialist vs. Generalist

When we consult with a surgeon, while seated on the examination table we don’t expect them to try and sell us a timeshare (“you’ll love the ocean view!”). When we board an airplane, we don’t expect to hear the captain get on the intercom and invite passengers to stop by the cockpit to purchase a state-of-the-art smoothie blender. When we meet with an architect about redesigning our home, we don’t expect them to peer up from their blueprints and say: “while I’m here, perhaps we caRead More…

High Point NC based North State Communications sells out to corporate giant Segra

Nicky SmithLeave a Comment on High Point NC based North State Communications sells out to corporate giant Segra

Customers and clients should always be wary of large companies purchasing small businesses. Regardless of the PR, this type of transaction is hardly ever completed with the customer experience in mind. Instead, it is often based on the financial gain of the owner of the small business and the strengthening of the larger brand. This month saw NorthState sell out to Segra. While the press release for the merger claims this will bring benefits for the customers and shareholders in the company, tRead More…