A Message from Our CEO Nicky Smith on the Conflict in Ukraine

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It has been said that business leaders should never comment on politics - not because it’s the wrong thing to do, but because it usually isn’t good for business. Well, I’ll level with you: the second last thing I want to do is anything that would damage my business. For more than 20 years, I have put my heart and soul into Carolina Digital Phone. But the VERY LAST thing I want to do is sit by and stay silent when I firmly believe that standing up and speaking out is the RIGHT thiRead More…

Greensboro, North Carolina chosen for supersonic passenger jet plant

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RALEIGH, N.C. (AP) — A Colorado-based aviation company announced Wednesday that it has chosen a North Carolina airport as the manufacturing site for next-generation supersonic passenger jets. If successful, the investment could create more than 2,000 jobs in the region over the next decade while cutting flight times significantly for a post-Concorde generation of air travelers. Boom Supersonic announced that Piedmont Triad International Airport in Greensboro will be the home for its first fRead More…

A Guide to Managing Your Remote Workers

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In the current times, many businesses and institutions have implemented remote working. Although many companies already offered the opportunity to their employees to work remotely from their homes before the virus, now more people are having to do it with the international lockdown. But by separating employees and having to deal with the challenges of working remotely from home, how are businesses keeping up? Fortunately, there are steps that business owners, managers, and other senior staff Read More…

5 Reasons to INSIST on Local Tech Support for Your VoIP Phone System

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If your organization is evaluating various VoIP (a.k.a. cloud-based) phone systems, then naturally you will focus on factors like total cost of ownership, scalability, functionality, features, integrations, and security. All of these aspects are vital and need to be on your checklist. But there is another piece of the puzzle that will ultimately determine whether your investment is rewarding and profitable, or regrettable and costly: local tech support. Below, we highlight five reasons why yoRead More…

A Special Holiday Message from Nicky Smith, President of Carolina Digital Phone

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Our world is getting more and more complicated. Consider this: it is estimated that until 1900, human knowledge doubled once every 100 years. Then by 1945, it doubled every 25 years. And by 1982, it doubled every year. Now, experts are saying that knowledge doubles EVERY 12 HOURS. Why do I bring this up? Because as the holidays quickly approach, I urge you to take a break from the complexity and “noise” out there, and reflect on the SIMPLE and TRUE things that make life such a joyful jourRead More…

Choosing the Best School Phone System in 2022: 5 Questions to Ask

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Is your school or school board planning to replace your phone system? Then as you may have already discovered, sifting through the marketing hype and focusing on what really matters can be difficult. To make your evaluation process simpler and faster, and ultimately to help you make the right decision, we have listed five questions for choosing the best school phone system. Along with each question, we also provide advice to help you know what to look for — and what to avoid. Choosing the Read More…

Carolina Digital Phone Customer Spotlight – ArtsGreensboro

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Laura Way became CEO & President of Arts Greensboro in April of 2019. She was clearly the right choice for the position. Having served as Executive Director and CEO at the GreenHill Center for North Carolina Art, as well as a member of the Greensboro Cultural Arts Master Plan Task Force, Way is intimately connected to the Greensboro and Triad arts scene. A year later, when Covid-19 turned the world upside down, she was there to help navigate the crisis and to look beyond it to see a promisinRead More…

5 Ways that SMS Alerts Improve School Communications

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Anyone who has worked “behind the scenes” in a school environment knows that efficient and effective communications are vital. Below we highlight 5 ways that SMS alerts (a.k.a. text messages) greatly improve school communications, and make things substantially better for students, staff, and parents alike. 1. Using SMS Alerts During Emergencies The number one priority for schools is to ensure safety. SMS alerts instantly notify key individuals or groups — such as school leadership, staffRead More…

Business Messaging: 5 Powerful Reasons Why it’s Essential vs. Optional

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Business messaging through text, MMS, and SMS is no longer an optional nice-to-have option. It is now an essential requirement. Here are 5 powerful reasons why: 1. Customers Are VERY Open to Receiving Business Messaging A whopping 97% of Americans own at least one smartphone, and on average they check their device 96 times a day. What’s more, 91% of customers said they have or are interested in signing up for text messages from a business, and text message open rates are nearly 100%. On tRead More…

Hosted Phone System: Features, Benefits, Pros & Cons

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When a business grows, so too will its requirements for infrastructure like telephone line systems. The traditional way to provide phone services in an office environment, for example, is with a traditional PBX (private branch exchange) setup. Such setups are usually very expensive, inflexible, and complicated to install and administer. These days, a better solution is to use a hosted phone system (sometimes known as a virtual PBX). If you’re new to hosted phone systems, the following will Read More…