4 Tools That You Need for Your Telemedicine Practice

Even if there are no longer any social distancing restrictions in place, many healthcare providers are still opting to continue their medical practice through telehealth. Virtual healthcare visits exploded in popularity in 2020, and the CDC noted that telehealth visits shot up by more than 150% during this period due to social distancing protocols.Read More…

How to Avoid Having Your Calls Flagged for Potential Spam

Since trusted telephone providers like Carolina Digital Phone have put into place STIR/SHAKEN, the number of unwanted and spoofed phone calls is slowly being reduced. The procedure tells phone customers that the caller ID data they get is valid for the calling party. The idea is to allow consumers to be more confident that a call they receive is noRead More…

Business VoIP Buyer’s Guide: 4 Stages to a Smart, Safe & Successful Investment

When it comes to purchasing a VoIP phone system for your business, the last thing that you want to do is “roll the dice” or “hope for the best.” You want to KNOW that your investment and experience will be rewarding instead of regrettable. To ensure this happens, we have prepared the following business VoIP buyer’s guide, which covers fouRead More…

5 Ways that SMS Alerts Improve School Communications

Anyone who has worked “behind the scenes” in a school environment knows that efficient and effective communications are vital. Below we highlight 5 ways that SMS alerts (a.k.a. text messages) greatly improve school communications, and make things substantially better for students, staff, and parents alike. 1. Using SMS Alerts During EmergencieRead More…

Business Messaging: 5 Powerful Reasons Why it’s Essential vs. Optional

Business messaging through text, MMS, and SMS is no longer an optional nice-to-have option. It is now an essential requirement. Here are 5 powerful reasons why: 1. Customers Are VERY Open to Receiving Business Messaging A whopping 97% of Americans own at least one smartphone, and on average they check their device 96 times a day. What’s more, 9Read More…

Hosted Phone System: Features, Benefits, Pros & Cons

When a business grows, so too will its requirements for infrastructure like telephone line systems. The traditional way to provide phone services in an office environment, for example, is with a traditional PBX (private branch exchange) setup. Such setups are usually very expensive, inflexible, and complicated to install and administer. These days,Read More…

7 Key Benefits of Text Marketing — and How We Can Help!

If your business is not taking full advantage of text marketing — also known as SMS and MMS marketing — then you are missing out on a massive opportunity to drive customer engagement, acquisition, and sales. Consider these eye-opening statistics: 69% of customers want the ability to contact a business through text messaging. Customers aRead More…

3 Powerful Reasons to Switch to a Cloud-Based Phone System

If your organization is exploring the possibility of switching to a cloud-based phone system, then we cannot give you a single powerful reason to do so. Instead, we can give you THREE powerful reasons: Reason #1: You Will Reach a Whole New Level of Mobility & Agility Thanks to a Cloud-Based Phone System We all hope that we never have to see aRead More…

Video Conferencing Solution: 7 Undeniable Reasons Why Your Business Needs One

Before the term “COVID-19” entered the vocabulary, a video conferencing solution was largely viewed as a nice-to-have. But now, as we shift into the post-pandemic world that is dominated by remote working, a video conferencing solution is no longer optional. It is essential for ALL businesses, including mid-sized firms and SMBs that aim to thriRead More…