5 Reasons Why it’s Smarter to Choose Cloud-Based Telephone Specialist vs. Generalist

When we consult with a surgeon, while seated on the examination table we don’t expect them to try and sell us a timeshare (“you’ll love the ocean view!”). When we board an airplane, we don’t expect to hear the captain get on the intercom and invite passengers to stop by the cockpit to purchase a state-of-the-art smoothie blender. When we Read More…

Why the You Are Better with a Business Phone System in the Cloud

Affordable Cloud Hosted PBX for Businesses Small businesses are continuously devising strategies to gain an edge over their competitors. Technology has taken leaps and bounds in recent times, making things easier and delivering quicker results to people. VOIP hosted phone systems have a lot of benefits in comparison to the traditional hard line phRead More…

10 Reasons NOT to Choose Google Voice for Your Business

Now that it is integrated with G Suite, there is a lot of buzz these days about using Google Voice as a business telecommunications solution. Unfortunately, some businesses that have headed in that direction have found the experience frustrating, costly and regrettable. Here are 10 key reasons why: 1. No Business Caller ID Every business knows thRead More…

Google Voice for Business: A Guide to VoIP Options for Your Business

Great communication is one of the fundamental features of any modern business, which is why all companies naturally want to incorporate the best tech features to achieve the smoothest possible operations on a 24/7 basis. Given that Google is a global tech giant that influences virtually every aspect of your digital communications, Google Voice instRead More…

Why Multi-Location Retailers are Switching to a Cloud Telephone System

While life on the retail landscape has always been challenging, the situation today is even more pressure-packed as supply chains get more complex and difficult to manage, profit margins shrink due to relentless offline and online competition, and customer expectations rise with every touchpoint and transaction. In light of the constant and urgeRead More…

4 Reasons to Choose a Local VoIP Vendor

We all know that all businesses these days need to “think global and act local.” But when it comes to selecting the right VoIP vendor, this wisdom needs an adjustment: “think global and buy local.” Let’s start with the first part of this advice: think global. What this means is that small and mid-sized businesses should ensure thatRead More…

Understanding the 3 Different Types of VoIP Vendors

Businesses that want to take advantage of an innovate, state-of-the-art business VoIP phone system need to make important decisions such as what type of technology they need, how many users they want to support, what kind of features they want (e.g. video calling, IVR, etc.), whether to add certified IP phones, and so on. Obviously, these are critiRead More…

Highlighting Common Types of VoIP Fraud and How We Fight Back!

The good news is that more and more businesses, schools and government agencies are switching to a hosted VoIP phone system, so they can take advantage of key benefits like: Dramatic up-front and ongoing cost savings Seamless scalability in both directions Total mobility Advanced calling features Unified communications Business Read More…