Fleet-Plummer is a family business that was founded in 1949 as a hardware store in Greensboro, North Carolina, and remains one of the Triad’s oldest retail stores. Over the years, Fleet-Plummer has grown into an eclectic lifestyle retail destination that offers anything you need for gracious living with Southern style. https://videos.files.worRead More…
Before the pandemic, there were generally two types of workers. There were those who worked in the corporate office, and there were those who worked in their home office. Now though, there is a third type of worker that HR experts say will dominate the workforce landscape for the foreseeable future: the hybrid worker. This individual spends time inRead More…
The pandemic has ushered into a new era of remote working. Until early 2020, remote working was generally viewed as an optional perk. But since then, it has shifted into a fundamental necessity. A recent survey has found that 40% of remote workers would consider quitting if they were forced to return to the office full-time. In response to this Read More…
An Internet Protocol (IP)-based phone system is much more than a few new phones plugged into your network. It transforms your phone system into a next-generation communications hub, complete with cutting-edge technologies that let your organization deliver better customer service while cutting costs. An IP-based phone system piggybacks on your IP nRead More…
No, nothing is ever really free, even if it might seem that way at first glance. Many businesses today are making the move to cloud-based telephone services, and you might be tempted to do the same. Most cloud-based services run on either SIP trunking or VoIP protocol, basically using virtual connections, instead of wires and cables and using existRead More…
Prior to the pandemic, generally, there were two types of workers. There were those who worked in the corporate office, and there were those who worked in their home office. Now, however, there is a third type of worker that HR experts say will dominate the workforce landscape for the foreseeable future: the hybrid worker. This individual spends tiRead More…
Best Support for Hosted Telephone Services is Always LOCAL When it comes to choosing a cloud phone system for your organization, naturally you will focus on things like features, functionality, installation/implementation, quality, scalability, flexibility, security, and of course, price and total cost of ownership. All of these factors are essentRead More…
Dear IT Professionals: Let’s start with this: there has been a lot of talk about “essential workers” during the pandemic — and for good reason. But you, Mr. or Ms. IT Professional, are essential ALWAYS. In fact, if you weren’t on the job, end-users would experience chaos and customers would get irate. Basically, the entire organizationRead More…
If you are thinking about moving your business telephone service to the cloud, there are some major differences between providers you need to know. While switching to digital phone service (or Voice over Internet Protocol – VoIP) you still need to be aware of details like how many users you need to support, what features you will need, and what equRead More…
Whether or not “the customer is always right” may be debatable, the customer does have the final word. If you treat your customers with respect and provide good service, odds re they will continue to be your customers. On the other hand, it only takes one bad customer experience to lose a client. According to a report from Dimensional Research,Read More…