4 Tools That You Need for Your Telemedicine Practice

Anastasia StefanukLeave a Comment on 4 Tools That You Need for Your Telemedicine Practice

Even if there are no longer any social distancing restrictions in place, many healthcare providers are still opting to continue their medical practice through telehealth. Virtual healthcare visits exploded in popularity in 2020, and the CDC noted that telehealth visits shot up by more than 150% during this period due to social distancing protocols. McKinsey and Company predict that up to $250 billion of current healthcare spending will move towards virtual healthcare in the next few years. ReRead More…

Technical Support Outsourcing: What is it and How it Works

Anastasia StefanukLeave a Comment on Technical Support Outsourcing: What is it and How it Works

Business owners are meant to do different things. They are supposed to earn money from the things that they offer. They have goals and they aim to reach new heights for every goal that they accomplish. There is one thing that they should always remember though – to provide what their target customers need. Businesses need to provide technical support especially when customers feel that they need to inquire about the products and services being offered. This can also be helpful when customerRead More…

How to Avoid Having Your Calls Flagged for Potential Spam

Nicky SmithLeave a Comment on How to Avoid Having Your Calls Flagged for Potential Spam

Since trusted telephone providers like Carolina Digital Phone have put into place STIR/SHAKEN, the number of unwanted and spoofed phone calls is slowly being reduced. The procedure tells phone customers that the caller ID data they get is valid for the calling party. The idea is to allow consumers to be more confident that a call they receive is not a SPAM or robocall. Unfortunately, STIR/SHAKEN has only slowed the growth of SPAM. According to YouMail, robocalls were on their way down, unRead More…

Carolina Digital Phone Customer Spotlight – The Volunteer Center of The Triad

Nicky SmithLeave a Comment on Carolina Digital Phone Customer Spotlight – The Volunteer Center of The Triad

The Human Race has been around for roughly some 200,000 years. In Greensboro, North Carolina, The Human Race has been around since 1994 and is back live and in-person on April 2, 2022. Of course, we’re talking about The Volunteer Center of the Triad’s annual fundraiser 5K where participants walk, run, or roll to support their favorite charity. After two years of being run virtually thanks to the pandemic – the event, now in its 28th year, moves to LeBauer Park in downtown Greensboro. InRead More…

Business VoIP Buyer’s Guide: 4 Stages to a Smart, Safe & Successful Investment

Nicky SmithLeave a Comment on Business VoIP Buyer’s Guide: 4 Stages to a Smart, Safe & Successful Investment

When it comes to purchasing a VoIP phone system for your business, the last thing that you want to do is “roll the dice” or “hope for the best.” You want to KNOW that your investment and experience will be rewarding instead of regrettable. To ensure this happens, we have prepared the following business VoIP buyer’s guide, which covers four stages in the process: Discover, Evaluate, Demonstrate, and Select. Business VoIP Buyer’s Guide Stage 1: Discover Basically, there are three difRead More…

Carolina Digital Phone Lunch Break – Mythos Grill

Nicky SmithLeave a Comment on Carolina Digital Phone Lunch Break – Mythos Grill

As the owner of Carolina Digital Phone, I like to keep in touch with every facet of my business. Since I am busy with meetings and other business-related duties, I am not in the office every day. Like so many people nowadays, I work remotely much of the time. However, I make it a point to work from our offices in the historic Guilford Building on Elm Street a couple of times a week. In particular, I look forward to being in the office every Friday that I can. On Fridays, I like to take a couple Read More…

A Message from Our CEO Nicky Smith on the Conflict in Ukraine

Nicky SmithLeave a Comment on A Message from Our CEO Nicky Smith on the Conflict in Ukraine

It has been said that business leaders should never comment on politics - not because it’s the wrong thing to do, but because it usually isn’t good for business. Well, I’ll level with you: the second last thing I want to do is anything that would damage my business. For more than 20 years, I have put my heart and soul into Carolina Digital Phone. But the VERY LAST thing I want to do is sit by and stay silent when I firmly believe that standing up and speaking out is the RIGHT thiRead More…

Greensboro, North Carolina chosen for supersonic passenger jet plant

Nicky SmithLeave a Comment on Greensboro, North Carolina chosen for supersonic passenger jet plant

RALEIGH, N.C. (AP) — A Colorado-based aviation company announced Wednesday that it has chosen a North Carolina airport as the manufacturing site for next-generation supersonic passenger jets. If successful, the investment could create more than 2,000 jobs in the region over the next decade while cutting flight times significantly for a post-Concorde generation of air travelers. Boom Supersonic announced that Piedmont Triad International Airport in Greensboro will be the home for its first fRead More…

A Guide to Managing Your Remote Workers

Nicky SmithLeave a Comment on A Guide to Managing Your Remote Workers

In the current times, many businesses and institutions have implemented remote working. Although many companies already offered the opportunity to their employees to work remotely from their homes before the virus, now more people are having to do it with the international lockdown. But by separating employees and having to deal with the challenges of working remotely from home, how are businesses keeping up? Fortunately, there are steps that business owners, managers, and other senior staff Read More…

5 Reasons to INSIST on Local Tech Support for Your VoIP Phone System

Nicky SmithLeave a Comment on 5 Reasons to INSIST on Local Tech Support for Your VoIP Phone System

If your organization is evaluating various VoIP (a.k.a. cloud-based) phone systems, then naturally you will focus on factors like total cost of ownership, scalability, functionality, features, integrations, and security. All of these aspects are vital and need to be on your checklist. But there is another piece of the puzzle that will ultimately determine whether your investment is rewarding and profitable, or regrettable and costly: local tech support. Below, we highlight five reasons why yoRead More…