5 Ways that Cloud Office Phone Systems Cut Costs

These days, the need for businesses to “do more with less” is not just important: it’s essential! And that’s why a growing number of companies — from small firms to large enterprises — are upgrading to cloud (a.k.a. VoIP) office phone systems. Here are the 5 biggest reasons why 1. No PBX Costs With Office Phone Systems Conventional pRead More…

Working From Home. How’s It Working?

A new report from Gallup suggests that while many workplaces are returning to a “normal” in-office activity but that a nearly two-thirds majority of employees who have been working remotely since the beginning of the coronavirus would like to continue working from home. While 30% of those people responding to the survey said they were concernedRead More…

The Secret to Providing Fast Customer Service

Whether or not “the customer is always right” may be debatable, the customer does have the final word. If you treat your customers with respect and provide good service, odds re they will continue to be your customers. On the other hand, it only takes one bad customer experience to lose a client. According to a report from Dimensional Research,Read More…

Toll-Free Phone Numbers – What You Need to Know

The benefit of toll-free telephone numbers for businesses is to enhance your marketing by giving customers and potential customers a free option to contact you. Many phone carriers offer toll-free numbers with a multitude of options. So, the question you need to ask yourself is, “Do I need a toll-free phone number?” While a toll-free numbRead More…

Security: Cloud-Based Phones Vs Landline Phones

Security is always a concern these days and for good reason. Data breaches can be extremely costly. Remember the Target breach in 2013? It ultimately ended up costing the retail giant $162 million. The Epsilon breach back in 2011 topped-out at 4 billion dollars. Most breaches aren’t as costly as these famous cases. But, all infringements are expeRead More…