4 Reasons to Use Hosted PBX for Startup Businesses

Business Hosted VoIP VoIP for Business

Did you know Apple, Amazon, and Google all started in a garage? Talk about humble beginnings! While we can’t promise you’ll become a billion-dollar unicorn, we can guarantee that your success (and survival) depends on affordable and reliable technology. That’s where VoIP comes in! A VoIP phone system (Voice over Internet Protocol) should be at the top of your startup’s shopping list. Why, you ask? Let us give you 4 great reasons!

1. Save Thousands Upfront with Reduced CapEx Costs

A traditional landline phone system can be surprisingly expensive for entrepreneurs and small business owners. Even a basic, limited system can cost several thousands of dollars, while a more advanced system can easily surpass 5-figures. However, with a VoIP phone system, upfront CapEx costs are minimal and easily affordable.

These typically include a managed router, digital phones, and conference phones if required. What’s more, there are no ongoing maintenance or technical support costs. Everything is handled by the off-site Solutions Provider, similar to how upgrades to SaaS products are handled by vendors. When shopping for VoIP providers, be sure to ask plenty of questions to avoid additional costs on top of your monthly fees. Make sure there are no hidden extra costs in the form of taxes or additional charges for essential features.

Business VoIP providers should be upfront about costs, but it’s important to be aware of your options and their costs. Another cost-related reason why VoIP is right for start-up businesses is that there are no domestic long-distance costs, which is a nice bonus.

2. You Can Connect Your Team — Wherever They Are

Large companies have designated office spaces, often consisting of entire floors or buildings, where employees are assigned individual workstations. However, a significant number of startups have little or no commercial office space available to them.

A VoIP phone system enables all team members, regardless of their location, to connect to the same system. They can take advantage of features such as text messaging, presence (to see if colleagues are available/busy), video conferencing, and more. VoIP phone services include international calls, unlimited calling, excellent call quality, and a wide range of customizable features. The advantage is not limited to in-office or desk phones. VoIP technology works on mobile phones and other mobile devices like laptops as long as you have a stable internet connection.

3. Hosted PBX lets you Appear Big

Another key reason why VoIP is right for startup businesses is that it allows them to look like a big, established organization — but on a tiny budget.

For example, for a small fee, you can get a toll-free number, or numbers in multiple area codes where you do not have a physical office presence (e.g., if you are based in Greensboro, NC, you can get numbers with area codes for Raleigh, Charlotte, etc.).

You can also take advantage of advanced features like Auto Attendant (think of it like a virtual receptionist) to professionally answer and direct all calls. Your VoIP service provider should offer multiple features you can choose from for your particular business communication needs.

4. With Hosted PBX, You Pay As You Grow

When it comes to buying technology solutions, you know how important — or make that, how vital — it is to make sure that you don’t “bite off more than you can chew.” Otherwise, instead of being a profitable investment, your purchase will be a costly liability.

With a conventional landline phone system, you are forced to pay thousands of dollars, regardless of whether you hit all of your ambitious milestones, if your growth stalls, or if you experience setbacks.

However, with a VoIP phone system, you are not forced to roll the dice and hope for the best. The system scales as you grow. You only pay for the capacity (called “seats”) that you need. Ideally, your growth will be Google-like. But if your trajectory takes a few detours — as is often the case — then you (and your money!) will be safe and secure.

The Final Word on Why Hosted PBX is Right for Startup Businesses

Being at the helm of a start-up isn’t easy. Some days are exhilarating. Other days are stressful and scary. But for many entrepreneurs, it is an experience they are willing to embrace — because they want to turn their dream into reality!

The benefits of a VoIP phone solution over traditional landlines and other traditional phone systems include cost savings and flexibility.

There is no standard, generic, “one-size-fits-all” approach or strategy. Every startup has its unique journey. But there is a single truth that connects all successful startups, including those that become unicorns: when it comes to getting technology they make good decisions, and avoid bad ones. VoIP is smart for startup businesses — including yours!

Contact Carolina Digital Phone today and schedule your free live guided demo of our all-in-one VoIP phone system. Discover why startup businesses trust and recommend us! Call us now at (336) 544-4000.

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