Highlighting Common Types of VoIP Fraud and How We Fight Back!

The good news is that more and more businesses, schools and government agencies are switching to a hosted VoIP phone system, so they can take advantage of key benefits like: Dramatic up-front and ongoing cost savings Seamless scalability in both directions Total mobility Advanced calling features Unified communications Business continuity Integration with other systems in the environment (e.g. CRM, billing, etc.) However, the bad news is that the popularity of VoIP phonRead More…

Why a PBX Phone System is a Liability Instead of an Asset — and How to Fix It

In business, sometimes getting ahead is a matter of getting rid of technology that is keeping you behind — like an antiquated PBX phone system. Here are the 5 key reasons why a PBX phone system is a risky and costly liability instead of a strategic and profitable asset: 1. No Cross-Platform Integration To serve the needs of today’s in-house and remote workers, PBX systems need to be augmented with third-party tools and apps to support instant messaging, video calling, contact center, diRead More…

Questions to Ask Hosted VoIP Phone System Vendors

10 Essential Questions to Ask Hosted VoIP Phone System Vendors Your business has decided that upgrading from a costly, inflexible and restrictive on-premise phone system to an agile, advanced and affordable hosted VoIP phone system is the way to go. However, before you can start reaping the rewards of your wise decision, you need to choose the right partner. To help you make this decision, here are 10 essential questions to ask hosted VoIP phone system vendors: 1. Do you specialize in instaRead More…

What is VoIP IP Paging and How Does it Work?

Many organizations such as manufacturers, retailers, schools, car dealerships, medical offices — and the list goes on — need to broadcast messages to multiple employees. Naturally, phoning each individual employee is tedious, time consuming, ineffective, and can even be hazardous if the message is of an emergency or urgent nature. Fortunately, that is where IP Paging enters the picture and avoids all of these problems. What is IP Paging? IP Paging uses specially-designed speakers, whicRead More…

How a Cloud Phone System Makes Your Business Environmentally Friendly

It’s Easy Being Green: How a Cloud Phone System Makes Your Business Environmentally Friendly Reducing your business’s carbon footprint does more than just help protect the environment for future generations — it also demonstrates your community and social leadership, and helps you impress the growing number of consumers who are choosing eco-friendly companies. For example: 81% of consumers feel strongly that companies should help improve the environment. (Source: Conference Board GloRead More…