Advantages of Using a VoIP Phone System

Cloud Hosted PBX for Businesses Hosted VoIP Local Business Telephone Service

Business VoIP systems are becoming a popular option for modern businesses on an international scale. We at Carolina Digital Phone are proud to be able to deliver the best VoIP service that North Carolina business owners can access. Our system is designed to be simple to use, easy to set up and have scalability built-in. With fantastic customer reviews, we are confident that we can provide the ultimate solution that you need. However, you might still be wondering whether this is the right choice for you.

Here are just some of the advantages that you can gain from switching to a VoIP phone system:

1. Scalability

As we already mentioned, scalability is built into the VoIP service we provide. This means the solution that we offer can grow and evolve depending on the needs and requirements of your company. This is important as the modern business is continuously changing over time. You could need new links and extensions. Alternatively, you might need lower numbers of phones due to diminishing demand at certain points throughout the year. With a VoIP system, you can accommodate both types of needs as well as similar possibilities. This ensures that you are not spending money on services that are not going to be utilized.

It is also one of the reasons why VoIP systems are suitable for a wide range of different businesses. Indeed, you don’t have to worry about issues with the service not matching your budget, regardless of what that may be.

2. A Variety Of Features

Another incredible benefit of a VoIP system is that it can typically function with a wide range of different devices. So, whether your employees are using androids or an iPhone, they will be able to join the network. It can also connect to various software options too. Again, this highlights the dramatic level of flexibility.

As well as being accessible on a range of different hardware possibilities, it also comes with a variety of cloud based telephone features. This includes call hold, call chase, gathering calling and auto-chaperon. You can also typically customize your selection depending on the features you require, once again highlighting the level of flexibility available with this option.

You might think that a system like this will only support new technology on the market. However, that is certainly not the case and you can also pair it with the typical fax machine. That’s useful in businesses where faxes are still essential and email just isn’t going to cut it.

3. Reduce Downtime

Are you worried about downtime? Our our geo-redundant servers in four major data centers across the United States you are guaranteed your calls will be completed.  Downtime can have a severe impact on your business, reducing levels of profitability and hurting your bottom line. If you are worried about an issue here, then a VoIP could be the answer. With an easy and rapid setup, you don’t have to worry about a lengthy changeover. A VoIP system is also more reliable tran a traditional copper line.

Of course, there is another reason why this type of system is going to help you reduce downtime. You don’t have to worry about issues with maintenance. Indeed, the system is simple to keep working effectively and to ensure that it doesn’t fail you at a particularly inopportune moment.

4. Mobility

You might have a business that is on the go with multiple employees around the country or indeed, the world. If that’s the case, then you need to make sure that you are keeping connected. With a VoIP, this easy because you will be able to keep in contact regardless of where you are or where they are.

There are no physical limitations with this type of system and no issues with switching between different phone numbers. Our service includes at no additional cost a VoIP mobile application for your Apple iPhone or Android Smartphone.

5. Keep Client Interactions Efficient

With the global economy, your business can be located anywhere you want in the world. So for instance, you can avoid needing to bother answering voicemails. Instead, you’ll be able to choose how calls are handled down to individual details. As such, you don’t need to panic about leaving clients on hold or missing calls from clients because you are out of the office. On the system, issues like this can be avoided completely. Any urgent calls can be picked up and handled the right way.

We hope you see now that there are tremendous benefits from utilizing a VoIP system in your business model. If you would like to learn more about this possibility, don’t hesitate to contact us. We will be happy to show how this could be the right decision for you.

About Carolina Digital Phone

Carolina Digital Phone is a North Carolina based pioneer of hosted phone services, and provides products that improve the capabilities of business, education and government telephony, while reducing their overall cost. The company’s offerings stand out for their excellent value, including very competitive pricing, the industry’s deepest feature set, ease of deployment, and many user-friendly packages – from a full turnkey setup including dial tone and VoIP phones to automated call answering and routing solutions that work with existing landlines, cell phones or VoIP phones. Learn more at or call us at (336) 544-4000 today.

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