The Secret to Providing Fast Customer Service

Whether or not “the customer is always right” may be debatable, the customer does have the final word. If you treat your customers with respect and provide good service, odds re they will continue to be your customers. On the other hand, it only takes one bad customer experience to lose a client. According to a report from Dimensional Research,Read More…

Why Cloud Phone Systems Cost So Much Less than Conventional On-Premises Phone Systems

It’s NOT Too Good to be True: Why Cloud Phone Systems Cost So Much Less than Conventional On-Premises Phone Systems Though we’d rather not admit it, we’ve all suffered the misery of purchasing something that was so inexpensive that it seemed too good to be true — but we went ahead and bought it anyway, only to discover that the little voicRead More…