5 Best Practices that Lead to Dramatic Improvements with Workplace Communication

Saying that effective workplace communication is important is like saying water is wet, fire is hot, or that people with small children will repeatedly, and painfully, step on Legos many, many times. These are all blatantly self-evident (especially the Lego one). However, just because everyone knows that effective workplace communication is impoRead More…

Is Your Office Phone System Prepared for Another Lockdown?

The latest dispatch from the pandemic front brings some good news and some bad news. The good news is that despite yet another surge of cases and hospitalizations — this time is driven by the Delta variant — there is no official plan to enter into another lockdown. But the bad news is that the White House recently stated that “in all probaRead More…

EOL (End of Life Announcement): Cisco Unified Communications Manager

“And now, the end is near…” for Cisco Unified Communications Manager v11.5 When it comes to updating software and hardware for either personal or business applications, not everyone makes it a priority to be the first on the block. After all, the rule of “if it’s not broken, don’t fix it” serves most of us in our day-to-day lives. ItRead More…

Will the United States get involved in an International Cyber War?

The facts on the frequency and cost of cyberwar and data breaches all speak to the reality that the current cybersecurity approach is fundamentally flawed, and the problem appears to be worsening. Hackers recently gained access to the Metropolitan Transportation Authority’s computers and targeted the energy sector, with the Colonial Pipeline ranRead More…

Features in Our Cloud Business Phone Service Offers That You Might Not Know About

4 Surprising Features in Our Cloud Business Phone Service (Hint: They Have Nothing to Do with Phone Calls!) Surprises come in two versions. There is the “wow, how exciting and wonderful!” variety. And then there is the “oh please let this be a bad dream that I’m about to wake up from!” kind (otherwise known as the “birthday party from Read More…

Why Switching to a VoIP Small Business Phone System is a HUGE Money Saver

While some larger organizations can afford to waste money (at least for a little while), most small businesses do not have much margin for error. If they fail to keep a close eye on the bottom line, then they eventually will fold. According to the Bureau of Labor Statistics: Approximately 20 percent of small businesses fail within 12 months ofRead More…

Why Your Hybrid Workplace Needs VoIP+Unified Communications

Before the pandemic, there were generally two types of workers. There were those who worked in the corporate office, and there were those who worked in their home office. Now though, there is a third type of worker that HR experts say will dominate the workforce landscape for the foreseeable future: the hybrid worker. This individual spends time inRead More…