Caller ID Service is susceptible to fraud known as Caller ID ‘spoofing’, in which disreputable persons or businesses can falsify the Caller ID number to disguise the identity of the caller. You may wish to use caution when answering calls from unfamiliar numbers.
Under the Truth in Caller ID Act, FCC rules:
- Prohibit any person or entity from transmitting misleading or inaccurate caller ID information with the intent to defraud, cause harm, or wrongfully obtain anything of value.
- Subject violators to a penalty of up to $10,000 for each violation of the rules.
- Exempt authorized activities by law enforcement agencies and situations where courts have authorized caller ID manipulation to occur.
Read more and how to file a complaints at https://consumercomplaints.fcc.gov/hc/en-us/articles/202654304-Caller-ID-and-Spoofing